Shipping policy

Shipping Policy

All Blue products are made specifically after your order has been confirmed.

Production begins once the order has been confirmed.

 

 ✦ Production Time

Production typically takes 14–20 business days. The estimated production time will be communicated to the customer before the order is confirmed.

Once production has begun or materials have been prepared specifically for the order, the order can no longer be canceled.

 

✦ Shipping Time

Shipping begins once production has been completed and the order has been handed over to the shipping carrier.

Delivery times vary depending on the destination and the shipping provider.

Estimated delivery times will be provided before checkout whenever possible.

 

✦ Shipping Fees

Shipping costs are calculated before checkout based on the delivery destination, package size, and selected shipping carrier.

 

✦ Order Tracking

Once your order has been shipped, you will receive a tracking number or shipment details whenever this service is available through the shipping carrier.

 

✦ Delivery Information

Customers are responsible for ensuring that their name, phone number, and shipping address are entered accurately when placing an order.

Incorrect or incomplete information may result in delivery delays or additional charges imposed by the shipping carrier.

 

✦ Damaged Shipments

Every order is carefully packaged to ensure it arrives safely.

If you notice visible damage to the package upon delivery, please:

* Photograph the package before opening it.
* Photograph the product and packaging after opening.
* Contact us as soon as possible.

This allows us to review the case and coordinate with the shipping carrier where necessary.

 

✦ Delays

Occasionally, delays beyond our control may occur due to shipping carriers, operational circumstances, or seasonal demand.

Should this happen, we will keep you informed of any significant updates regarding your order.